Terms of service
Last updated: August 6, 2026
OVERVIEW
Welcome to Super Squisher. The terms “we,” “us,” and “our” refer to Super Squisher, operated by [LEGAL NAME].
We operate this website and online store, including all related information, content, features, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with the policies referenced in them, describe your rights and responsibilities when you access our website or purchase from us.
By visiting our website, creating an account, or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Services.
SECTION 1 — ELIGIBILITY AND ACCOUNTS
By using the Services, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.
You agree to provide accurate, complete, and current account, billing, payment, and shipping information.
You are responsible for protecting your account credentials and for activity performed through your account. You may not transfer, sell, or assign your account to another person.
SECTION 2 — HANDMADE PRODUCTS
Super Squisher products are individually made and finished by hand. Product photographs and videos are examples of our previous work and are intended to show the general design, animal model, color direction, and overall style.
Because each item is handmade, minor variations may occur in:
• Color and color placement
• Shape and dimensions
• Facial details
• Decorative elements
• Texture and finish
• Placement of bows, pearls, charms, or other details
These natural variations are part of the handmade character of the product and do not normally constitute a defect.
Colors may also appear differently depending on your screen, lighting conditions, and device settings.
Unless expressly stated on the product page, the exact decorations shown in an example image are not guaranteed.
SECTION 3 — PRODUCT SELECTION AND CUSTOMIZATION
When ordering a customizable product, you are responsible for reviewing and confirming your selected options before completing checkout. These options may include an animal model, overall style, format, accessory type, or other available choices.
Any option titled “Artist’s Choice,” “Surprise,” or similar gives our artist creative discretion over colors and decorative details.
We may be unable to accommodate requests submitted after an order has been placed. Requests made through order notes, email, or social media are not guaranteed unless we expressly confirm them in writing.
SECTION 4 — ORDERS
Placing an order constitutes an offer to purchase. An order is accepted after payment has been successfully processed and we confirm the order.
We reserve the right to reject or cancel an order for reasons including:
• Suspected fraud or unauthorized payment
• Incorrect pricing or product information
• Product or material unavailability
• Shipping restrictions
• An abusive, unlawful, or technically impossible customization request
If we cancel an order before production, we will refund the amount paid for the cancelled item.
Please review your shipping address, product options, and contact information carefully before submitting your order.
SECTION 5 — CHANGES AND CANCELLATIONS
Because many Super Squisher products are handmade to order, production may begin soon after an order is accepted.
You may contact us promptly to request a change or cancellation. However, changes or cancellations are not guaranteed after materials have been prepared or production has begun.
If we approve a cancellation, any refund will be handled according to our Return and Refund Policy and applicable law.
Nothing in this section limits any cancellation or withdrawal right that cannot legally be excluded in your jurisdiction.
SECTION 6 — PRICES AND PAYMENT
Prices, promotions, and product availability may change without notice.
The price charged will be the price displayed at checkout when the order is placed. Unless otherwise stated, product prices do not include shipping charges, taxes, customs duties, import fees, or other government charges.
International customers are responsible for customs duties, import taxes, brokerage fees, and similar charges imposed by the destination country unless checkout expressly states otherwise.
You agree to provide accurate payment information and confirm that you are authorized to use the selected payment method.
SECTION 7 — PRODUCTION TIME
Our products are individually finished by hand.
The current estimated processing time for made-to-order products is generally 5–8 business days unless a different time is stated on the product page.
Processing time begins after payment and necessary order information have been received. It does not include weekends, public holidays, carrier transit time, customs processing, or delivery delays.
Processing estimates are not guaranteed and may be longer during product launches, holidays, high-volume periods, or when additional customer confirmation is required.
SECTION 8 — SHIPPING AND DELIVERY
Shipping and delivery estimates are provided for guidance only and are not guaranteed.
Delivery may be affected by carrier delays, weather, customs inspections, incorrect addresses, service interruptions, or other events outside our reasonable control.
Customers are responsible for entering a complete and accurate delivery address. If an order is returned because of an incorrect address, an incomplete address, refusal, or failure to collect the package, additional shipping charges may apply before it can be resent.
Once an order has shipped, tracking information will be provided when available.
Please review our Shipping Policy for further information.
SECTION 9 — RETURNS, REFUNDS, AND ORDER PROBLEMS
Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy.
Because customized and made-to-order products are created according to the customer’s selections, they may not be eligible for return because of a change of mind, except where required by applicable law.
This does not affect your rights if an item arrives damaged, is materially defective, or is different from the item ordered.
Please inspect your order after delivery. If an item is damaged, defective, or incorrect, contact us as soon as possible at a838549516@gmail.com and include:
• Your order number
• A description of the issue
• Clear photographs or video of the item
• Photographs of the packaging when relevant
Do not return an item before receiving return instructions from us.
SECTION 10 — PRODUCT SAFETY AND CARE
Super Squisher products are handmade collectibles recommended for ages 14 and over.
Products may contain small parts and are not intended for children under three years of age. They must not be placed in the mouth or ingested.
Squeeze gently. Keep the product away from sharp objects, excessive heat, open flames, water, pets, and very young children.
Customers are responsible for following the care and safety information supplied on the product page or with the product.
SECTION 11 — INTELLECTUAL PROPERTY
The Super Squisher website and its content—including our brand name, logo, product designs, photographs, videos, text, graphics, and page design—are owned by or licensed to Super Squisher and are protected by applicable intellectual-property laws.
The Services are provided for personal, non-commercial use.
Without our prior written permission, you may not reproduce, copy, distribute, modify, republish, sell, scrape, or commercially exploit our website content, photographs, videos, product designs, or branding.
Shopify’s trademarks and platform materials remain the property of Shopify and its licensors.
SECTION 12 — REVIEWS AND USER CONTENT
If you submit a review, photograph, video, comment, suggestion, or other content to us, you confirm that you own the content or have permission to share it.
You grant us a non-exclusive, worldwide, royalty-free right to reproduce, display, edit, and use that content in connection with operating and promoting Super Squisher.
We may remove content that is unlawful, misleading, abusive, infringing, obscene, or unrelated to the product or Services.
You must not submit false reviews, impersonate another person, or upload content that violates another party’s privacy or intellectual-property rights.
SECTION 13 — THIRD-PARTY SERVICES AND LINKS
Our website may contain tools, applications, payment services, social-media features, or links operated by third parties.
Third-party services are governed by their own terms and privacy policies. We are not responsible for the content, availability, security, or practices of third-party websites and services.
Please review the applicable third-party terms before using those services or completing a transaction with them.
SECTION 14 — RELATIONSHIP WITH SHOPIFY
Super Squisher is powered by Shopify, which enables us to provide the Services.
However, purchases made through our store are made directly from Super Squisher. Shopify is not the seller of our products and is not responsible for the creation, quality, shipping, delivery, return, or use of products purchased from us.
SECTION 15 — PRIVACY
Personal information collected through the Services is handled according to our Privacy Policy.
Because our store is hosted by Shopify, Shopify also processes certain information needed to provide, secure, and improve the Services.
Please review our Privacy Policy and Shopify’s Consumer Privacy Policy for more information.
SECTION 16 — ERRORS AND AVAILABILITY
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions concerning product descriptions, prices, promotions, shipping fees, processing times, transit estimates, or availability.
We reserve the right to correct errors, update information, or cancel affected orders. If we cancel a paid order because of an error or unavailability, we will refund the affected amount.
SECTION 17 — PROHIBITED USES
You may not use the Services:
• For unlawful, fraudulent, or malicious purposes
• To violate applicable laws or another person’s rights
• To infringe intellectual-property rights
• To harass, threaten, deceive, or impersonate another person
• To distribute spam, malware, viruses, or harmful code
• To interfere with the security or operation of the Services
• To collect personal information about others without authorization
• To scrape, reproduce, or commercially exploit our content without permission
• To bypass access controls or other protective measures
We may restrict or terminate access when we reasonably believe these Terms have been violated.
SECTION 18 — DISCLAIMER
To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, or error-free.
Nothing in these Terms excludes warranties, consumer protections, or other rights that cannot legally be excluded or limited.
SECTION 19 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Super Squisher and its operators, employees, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Services or products.
This limitation does not apply where liability cannot legally be excluded, including liability that may arise from fraud, intentional misconduct, or other rights protected by applicable consumer law.
SECTION 20 — INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Super Squisher, Shopify, and our respective operators, employees, contractors, and service providers from third-party claims arising from your unlawful use of the Services, violation of these Terms, or infringement of another party’s rights.
SECTION 21 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
SECTION 22 — ENTIRE AGREEMENT AND WAIVER
These Terms and the policies referenced in them constitute the entire agreement between you and us regarding use of the Services.
Our failure to enforce a provision does not waive our right to enforce it later.
SECTION 23 — GOVERNING LAW
These Terms are governed by the applicable laws of [STATE/COUNTRY], without excluding any mandatory consumer rights that apply in the customer’s place of residence.
Any dispute will be handled by the courts having lawful jurisdiction, subject to any consumer rights that permit a claim to be brought elsewhere.
SECTION 24 — CHANGES TO THESE TERMS
We may update these Terms to reflect changes to our products, Services, business practices, or legal obligations.
The current version will be posted on this page with its updated date. Where required by law, we will provide additional notice of material changes.
Continued use of the Services after an update takes effect constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms should be sent to:
Super Squisher
Operated by: [LEGAL NAME]
Email: a838549516@gmail.com
Business address: [BUSINESS ADDRESS]
Telephone: [OPTIONAL BUSINESS PHONE NUMBER]
Business registration number: [IF APPLICABLE]
VAT or tax number: [IF APPLICABLE]